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Cancellation Policy


Keep in mind we do require 24 hours notice in order to cancel or make any changes to your appointments booked with us. Please email us at or call us directly (585)924-2064 to make any adjustments to your booking. 


We understand that situations come up and adjustments will need to be made. We value your time with us. When you give us enough time to make those adjustments it allows us the chance to call other clients who are waiting to get into the salon with us. 


If you find that you are unable to make your appointment without giving us at least 24 hours notice, you will be charged 50% of the scheduled services you had with us.


Please remember, upon booking appointments we are asking clients to reserve their desired appointment with a valid credit or debit card. 

Thank you

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